Welcome to the Boundless Storage FAQ page. Here you will find answers to the most common questions about our storage units, facility features, rental process, and security. Our goal is to make storing your belongings simple, safe, and stress-free. If you ever need help, our friendly team is always available to assist you.
Boundless Storage offers a wide range of options, including climate-controlled, household, business, long-term, and temporary storage, as well as secure vehicle storage for cars, boats, RVs, and trailers. Whether you are storing personal items or business equipment, we have a unit that meets your needs.
Our modern, secure storage facility is located on N. Lee Highway in Cleveland, Tennessee. We proudly serve the Cleveland and Chattanooga region with high-quality storage solutions and easy access.
You can access your storage unit 24 hours a day, seven days a week. We understand that your schedule may be busy, which is why we make your storage available whenever you need it.
Yes. Our climate-controlled units maintain stable temperature and humidity levels to protect sensitive items such as furniture, electronics, artwork, clothing, and documents. This option is ideal for long-term storage or items that can be affected by seasonal weather.
Renting a unit is simple. You can rent online, call our office, or visit our facility in person. Our staff will help you choose the right size and guide you through a quick, easy rental process.
Yes. You can rent any available unit in advance to ensure the size you need is ready when you need it.
We accept major credit cards and offer secure online payment options for your convenience. You can also set up automatic monthly payments to avoid missing a due date.
No. Boundless Storage offers flexible, month-to-month rental agreements. You are free to store with us for as long as you need, whether for a short-term project or long-term use.
We offer several unit sizes, from small walk-in closets to large garage-style units. Visit our Storage Sizes page or contact our team for assistance. We will help you choose the best unit based on the number of items, furniture size, and the purpose of your storage.
Absolutely. Our units are designed to hold furniture, appliances, mattresses, boxes, outdoor equipment, and more. For delicate items, we recommend choosing a climate-controlled unit for added protection.
Yes. We provide safe and secure storage for cars, RVs, boats, and trailers. Our gated, monitored facility is designed to protect your vehicle year-round.
Yes. Your belongings are stored in a fully fenced and gated property equipped with surveillance, controlled entry, and well-lit areas. Your safety and peace of mind are our top priorities.
Only you. You provide your own lock and key, so no one else can enter your unit. You can also grant access to trusted family members or business partners if needed.
We take pride in providing clean, well-kept storage units. Our team regularly inspects and maintains the property to ensure a positive experience for every customer.
While we do not sell supplies on-site, we can recommend the best local resources for boxes, packing materials, and moving accessories. We are always happy to offer advice on packing your items safely and efficiently.
Yes. As long as your unit is available, you can move in immediately after completing the rental process.
For safety reasons, you cannot store hazardous materials, flammable items, perishable food, illegal substances, or anything that may create a risk for the facility or other customers. If you are unsure about a specific item, feel free to ask us.
